FAQ
❓ Frequently Asked Questions (FAQ)
1️⃣ How do I place an order? 🛒
Simply browse our collections, choose your favorite items, add them to your cart, and proceed to checkout.
2️⃣ What payment methods do you accept? 💳
We accept major credit/debit cards, PayPal, and other secure online payment options.
3️⃣ Can I track my order? 📦
Yes! Once your order is shipped, you’ll receive a confirmation email with a tracking number.
4️⃣ How long does shipping take? ⏰
Processing usually takes 1–3 business days. Delivery time is typically 5–12 business days, depending on your location.
5️⃣ Do you ship internationally? 🌍
Absolutely! We offer worldwide shipping with reliable tracking for all orders.
6️⃣ What is your return policy? 🔄
You may return eligible items within 14 days of receiving them. Items must be unused, unworn, and in original packaging.
7️⃣ Are sale items refundable? 🏷️
Sale or clearance items are final sale and cannot be returned or refunded.
8️⃣ What should I do if I receive a defective or wrong item? ⚠️
Please contact us right away at ChicMode.shop with your order details. We’ll arrange a replacement or refund.
9️⃣ How can I contact customer support? 📞
You can reach us via email at ChicMode.shop or call us at 480-291-4810. Our team is happy to help!
🔟 Do you restock sold-out items? 👗
Yes, many popular items are restocked. Stay updated by checking our website regularly or subscribing to our newsletter.